Rate Your Tires and Service

Here's a few nice things that our customers had to say about their experience at Niagara Battery & Tire. Rate your tires and each review will be entered into a monthly draw for a free oil change!

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I needed to find someone I could trust to install a tube on my show/race car rim.
I called many places and could not find anyone I could trust. I made a call to this location and Vance gave me confidence on the phone.
   Further conversations with Vance in person I knew I was at the right place. Vance put Al on the job and it was perfect. 
Thx guys so much.
I will be back

Steve D.

Had an app`t to have Bridgestone tires on my vehicle. The staff member, Chris, informed me that Michelin had a promotion on and since they were a better product, I chose Michelins. And the cost was even less than the Bridgestones. The ride is fabulous. I`m never disapointed with  Niagara Battery & Tire.

Lillian M.

Niagara Battery and Tire is one of the finest businesses I have had the
pleasure of dealing with. Always very friendly and accommodating! I have been dealing with them for
many years and can not think of a time i was ever unhappy or disappointed
after leaving...just a great business with great people!

Paul C.

I got 4 new tires from niagara battery and tire. I ordered from
Derek Roseborough. I initially called and they had 3 tires in stock but this
was at the st Catharines location. He was very kind and sent his staff to
get the 2 tires and did a special order to bring me another 2 tires. They
came the next day!!!!  I am very happy with his customer service and how
quick and detailed he was. Over all I had a 10 out of 10 experience. Thank
you Derek and Niagara battery and tire for your experience and great
customer service you provided. Will be coming back for all my car needs!!!!

Tony C.

We would highly recommend NB&T on Hartzel Rd. in St.
Catharines.
Everyone is very friendly especially Mike and the job was well done. We will
definitely be back in the future!!

Deborah and Gary D.

I have been dealing with Niagara Battery and Tire on Wellington Street in
Welland for 23 years since I purchased my first vehicle.

My father started going to them, then I followed suit. He was always happy with their service
and so am I. I purchased my winter tires in the fall of 2014 (Michelin X-Ice
2) and have been happy with them ever since. I've been pleased with all the
service advisors I've dealt with over the years (Lee, Luc, Eric, Terry, Ed,
Gary and most recently Chris. I've appreciated their time, patience and
customer service always. Also, you can't beat the prices at Niagara Battery
and Tire compared to other automotive service centres.

Thank-you Niagara Battery and Tire!!!

Angelina T.

You could not ask for better service anywhere.  They are very prompt.  I arrived 10 minutes early & was met in the parking lot by the first service person who had my order on his clipboard & took my keys.  They will also note any wear on your tires that should be dealt with which I, as a woman driver, do appreciate.  Courtesy is Number 1 here!

Marilyn K.

Always love my experience at Niagara Battery and Tire. Today I needed my car by 9am. They assured me I would be first on the list and they didn’t disappoint. My tires were on, paid for and I was out of there by 8:45:). Great customer service!  Great guys. Always recommend when I can.

Tari. G

Purchased winter tires last Nov 2020 at the Hartzell Rd
location, and had my summer tires put on today. You're greeted in the lot
upon arrival and everyone there is so friendly and courteous. Great prices,
It's an absolute pleasure to go there. I've been very satisfied with this
business over the years. I would highly recommend this business to anyone.

Ron V.

Niagara Battery and Tire are so friendly, knowledgeable and professional. All the employees are very helpful and give you the best price when
purchasing tires.
Thank you all for your great service.

Donna L.

I’ve been bringing my car to Niagara Battery and Tire since I bought it in 2014. The staff are always friendly whenever I call or come in. When Covid was first happening they were offering curbside tire changes. The staff member that came to our house was fantastic! Professional and happy even though the weather was less then ideal and he had 3 cars to do. He also had a great taste in music.

I can’t say enough good things about Niagara Battery and Tire!

Would 100% recommend using NB&T

Jordan R.

Very pleased with Jim and the service guy he was quick and my
tires  came back looking  brand new...I will be recommending Niagara Tire
and Battery to everyone..

Ralph Q.

NBT has always been fast ,friendly, safe and effective service. This spring change over is no exception. Vance is always friendly and Matt made sure the service went off without a hitch. Marc is like a maestro working with my
truck!

Craig T. H.

The staff at Niagara Battery & Tire are super friendly and knowledgeable.
They are fast and efficient. Under an hour to repair my tire, and above all,
a very very fair price!

Niagara Battery & Tire has been mine and my families go to for over a decade
and it will continue to be!

I highly endorse and recommend Niagara Battery & Tire!

Adam P.

I had my tires rotated today, as usual everyone I dealt with was welcoming and efficient. The man at the desk was quick to ask me how he could help me, I just wanted my tires Rotated, gave him my keys and sat down, in less than 10 minutes the young man that did the work Handed me the keys and apologized for not parking my car in the handicapped spot ( it was the next spot over) I’ve been dealing exclusively with Niagara battery and tire since 1985 they were good then, now They’re great!

Pete M.

I called them up mid-Saturday morning thinking there's be no way I could get a set of tires installed that morning. I was wrong. "Come on in," was the reply. Upon arrival they said it would be a 45 minute wait, and that's exactly what it was.

I checked prices beforehand at the local C*stco, and Niagara Battery and Tires' prices were even better. Comparing prices, NB&T's out-the-door price was about the same as I would have paid at C*stco even before installation and environmental fees and taxes were added. That's quite the savings.

From what I've heard from other locals, their service is fantastic, and so far, I can't disagree. Highly recommended.

Peter B.

Just as the other reviewer said, they said come over and in 45 mins my new snow tires were on, and I asked them to check my battery, they could have told me it was needing to be replaced and taken advantage of me, but didn't. Battery was good. Excellent experience!

Allan F.

Excellence in execution is the term that defines Niagara Battery and Tire in my families opinion. My family has been going there before I was a glitter in father's eye and I'll continue the tradition as there's never an issue. And that's what you want isn't it! Convenient, cost effective and quality.

Christopher H.

Just can’t beat this place for tires or batteries, and even little general maintenance. Customer service is top notch and I really like the new manager Chris. Very knowledgeable and personable to deal with. I liked NBT before, but now they’re absolutely my first go-to.

Max P.

Got a nail in my tire this morning and a slow leak so I went there 815 to see what they could do… I know they are so busy here. Somehow they managed to get me in immediately fix it and get me on my way in like less than half an hour. No doubt they bend over backwards to help you out here as much as they can. Highly recommend it.

Robert S.

Great place! I had a nail in my tire and brought it here to get looked at with less than an hour before the store closed. They got it right in and were able to fix the tire without needing to replace it. Very fast and friendly service! Really good prices. Highly recommended!

Michael B.

I have been a very satisfied customer of NBT St. Catharines for
years, and have attended their Welland location for undercoating my car.
Staff are knowledgeable and pleasant.  I have complete confidence in NBT,
and I have recommended them several times to my friends.
 

Patricia B.

Thank you for going beyond what was expected of you. i
needed brake lines and a tire repaired.  You went beyond what was expected

thank you. I know why I always come back

Walter S.

Can’t beat Niagara Tire for price!  Have always bought my tires there.
Was just there yesterday to have my tires switched for summer.  Staff is amazing.
Our family has been going to Hartzell Rd. for many years.
You will received fast and friendly service always.

Highly recommended!

David J.

Great service every time. I have been going to NB&T for over 30 years on a friends recommendation . I had an appointment on Friday for 10am for a tire changeover in and out in 12 minutes and old tires put in my car, now that's
service. They have always been curtious , straight forward telling you if they had found any other problems, best prices that I have found in Niagara
to get the job done. Thanks Niagara Battery and Tire.

Westley M.

Derek was so helpful, friendly and efficient helping me over the phone and in person and represents the kind of service I’m used to getting at Niagara Battery and Tire in Niagara Falls. I trust them to always do the right thing for me and my vehicle and get excellent service every time.

Linda B.

Jim provided excellent customer service over the phone and in person. They were able to provide quick service to get new tires on my car. I was impressed with the whole process from start to finish!

Justine C.

Thank you very much Derek Roseborough for the work you did for my 2014 Chevy Cruz, even I came to you without appointment but you were able
to help with a great costumer service ... the service was fast as I was in a hurry...

Nabil G.

Your Review: Had a service call done by Ron lastnight and we couldn't have
asked for better service. Right on time and changed 2 tires on our mobile
wash truck. In turn my work mate and I washed his service vehicle. Great and
friendly guy. Thanks Niagara falls Niagara battery and tire. Will highly
recommend and use your services again!

Micheal C.

good honest mechanics and auto service is hard to find, i will always bring my car to NBT without question.

Jeremy T.

Great and friendly staff made me feel comfortable and happy knowing that the job would get done properly, great communication when I ordered tires through them (also the best price out of everyone). Job got done quickly and effectively. Very happy with my choice! Thanks again boys

Cedric K.

Your feedback is welcome

Contest rules and conditions

  • Contest is open to residents of a province or territory of Canada
  • Entrant must have reached the age of majority in accordance with the legislation of the province or territory of his residence at the time of his participation in the contest
  • Employees, agents, administrators and representatives of Niagara Battery and Tire are excluded from the contest
  • Limit of one entry per person.
  • The winner will be selected by a random draw.
  • There will be one (1) draw per month to select one (1) winner. The contest period will run from the 1st to the 30th or 31st of the month.
  • An entrant who has won once cannot win again.
  • Reviews must comply with the code of conduct and we reserve the right to remove any review that violates the rules. Reviews that are removed will be deemed ineligible for the contest.
  • The prize value is one oil change at the customer’s preferred Niagara Battery and Tire, up to a $70 value. Additional cost will be at the expense of the winner.
  • The winner will be contacted by email during the first week of the following month.
  • The prize must be accepted as is and cannot be exchanged, transferred or substituted.
  • The winner has two (2) months from the date he is contacted to use his prize.  
  • The contest may be terminated at any time with no prior notice.